TABLE OF CONTENTS

• What is VRFM:
• Firewall endpoints for the Monitor to run effectively:
• Notes:
• Documentation:

Please follow the steps below to install VRFM, Vision’s Managed Print Solution. 

You will need the License code (Provided by Vision) prior installing the software. It is best to install on a computer that is always on. If this is not possible, any PC on the same network as the printer will be sufficient

1. Download the software by clicking on the link below

VRFM Download

Go to download folder and double click on the file

Click on run or open

2. Click on OK and accept changes to be made on this computer message

3. Click on Next

4. Select I accept the agreement 

Click on Next

5. Leave location as default

Click on Next

6. Leave all ticked

Click on Next

7. Leave as Default

Click on Next

8. Click on Next (This could take 2-5 minutes)

9. Input key provided by Vision, if unsure email clientservices@visionplc.co.uk for key

Click continue

10. Click on Yes

11. Click on Finish

12. Leave Run ticked

 Click on Finish

13. See below with green ticks

What is VRFM:

VRFM helps us automatically monitor your printers, collect meter readings, and manage toner and parts to keep everything running smoothly.  

VRFM is a free-of-charge service that allows the following:-

 •    Remotely monitor, diagnose, and remediate failures

•    Automate consumables, supplies, and specific parts delivery, dramatically improving uptime and service levels  

•    Process timely, accurate billing and invoicing

Firewall endpoints for the Monitor to run effectively:

licensing.ekmglobal.com (IP 51.141.70.161) TCP/IP port 80

visionmsg.cloudapp.net (IP 52.166.196.75) TCP/IP port 5222 (or 443)

Notes:

Ideally, the Monitor agent should be installed on a server or PC that is not turned off at any point (as it will need to report 24/7 for accurate readings), which is attached to the same network as our equipment to be monitored.

Documentation:

White Paper, Data Security and Protocols